Customer Success

We understand there are business challenges you need to conquer and metrics you need to deliver on, which is why we created our Customer Success Program.

We distill best practices to deliver actionable advice and support to help you achieve quick and sustainable results.

Dedicated coaching

As a Content Panda client, your dedicated Customer Success manager becomes and extension of your company’s team by learning about your SharePoint business goals, initiatives, and upcoming plans to help you create a programmatic strategy for leveraging content.

Your first 90 days with Content Panda

To ensure our customers are properly on-boarded and set up for success from the get-go, we have developed an intensive program for your first 90 days with Content Panda. Our training has a heavy focus on getting you creating and surfacing great content quickly, while leaving you with a scalable model for easy future publishing.

Make content publishing programmatic

The most important part of any type of initiative is consistent implementation for a steady stream of results. Your Customer Success Manager will help you create a program around integrating Content Panda across your SharePoint efforts to create an engaging user experience, drive consistent results, and increase adoption.

Measuring metrics for success

Our team takes time to learn about your goals and metrics for success, ensuring your effort is delivering outstanding ROI. Through our analytics review meetings with your Customer Success Manager, we will help you determine what is working and share recommendations and best practices drawn from our growing network of customers.


Ready to see what Content Panda can do for you?